Staff Spotlight: JoAnn McElhany

JoAnn McElhany is the friendly voice that our customers enjoy speaking with when calling our office. In addition to filling her responsibilities as Service Manager, where she handles technician scheduling, orders, parts, deals, warranties and customer relations. JoAnn also ensures that employees and their families are well-informed and taken care of. She often acts as...

3 Ways to Save Money on Costly Repairs

On the hottest days of the summer, Service Membership customers at Summers & Zim’s can rest easy. First, your equipment is inspected by our certified professionals using a 42-point checklist during your annual maintenance visit. (more…)

Your Summer Vacation Checklist

Next weekend is Memorial Day and the start of the summer vacation season. If you're going away for a long weekend, or in planning any vacation this summer, be sure the plumbing and AC in your home is prepared for your vacation too. (more…)

How Your Service Contract Helps Others

The extended cold has caused a huge demand for emergency heating repairs and heating system replacements. Our techs are working night and day to take care of customers. It occurred to us that we should take time to thank those customers who didn't have emergency heating repair needs this winter. (more…)

The Advantage of a Service Contract in an Emergency Situation

As I write this, the outside temperature is 9 degrees. Our colder-than-usual winter has created a tremendous demand for emergency services as older furnaces breakdown due to the increased energy demands and pipes freeze and burst. Our service technicians at Summers & Zim's are working around the clock to do repairs or replace heating systems....

Christmas Tree Lights Can be a Hazard

Christmas trees are an important part of our holiday traditions. But they can also be a source of holiday disaster. Christmas tree fires are still common. The leading cause of Christmas tree fires is the lights, cords, and plugs. (more…)