Customer Service
Be Careful with Candles at New Year’s Eve Parties
New Year’s eve is a big party time, and at this time of year people often have candles burning to add to the festive atmosphere. Over the last 10 years,…
Summers & Zim's
Category: Customer Service
Tips, guides, and updates from the Summers & Zim's team.
Customer Service
Christmas Tree Lights Can be a Hazard
Christmas trees are an important part of our holiday traditions. But they can also be a source of holiday disaster. Christmas tree fires are still common. The leading cause of…
Customer Service
Happy Holidays to All Our Customers & Employees
We hope you and your family have a joyous holiday this year. As you celebrate, entertain, and enjoy the season with family and friends, remember that we at Summers and…
Customer Service
Have a Safe Holiday Season
December is the start of the peak season for house fires. More house fires happen in December through February than other months of the year. Heating equipment is the leading…
Customer Service
Happy Thanksgiving to All Our Customers & Employees
As we think of the many things we have to be thankful for this year, we want to thank you, our customers, for choosing us as your plumbing, heating, and…
Customer Service
Reminder that Summers & Zim’s Works 24/7
This week brings the Thanksgiving and Hanukkah holidays. At Summers & Zim’s we all plan on enjoying the holidays with our families, just as you do. However, we will have…
Customer Service
What’s the Favorite Point in our 5-Point Guarantee?
Most of the points in our 5-point guarantee are about what we’ll do if there is a system failure or breakdown of any new equipment we install. But the point…
Customer Service
Halloween Party Safety Tips
Halloween brings out the inner child in all of us. More than 70% of adults plan to engage in Halloween fun this year. Each year spending for adult Halloween parties…
Customer Service
Just How Good Natured Are We?
You may have heard our radio commercials that mention how Summers & Zim’s technicians are “the good natured guys.” We started using this phrase to describe our service after a…
Customer Service
Why NATE Certification is Important
The acronym NATE stands for North American Technician Excellence. It is the leading non-profit certification program for technicians who work in the heating, cooling, ventilation, and refrigeration service industries. To…