Privacy Policy
The following is a privacy statement that Summers & Zim’s is providing to inform you of how your information is collected and used while on the Summers & Zim’s website. This privacy statement only covers pages that belong to Summers & Zim’s.
This privacy statement is effective August 28, 2012, and is subject to change. Any changes will be posted to this page.
Personal Information
Summers & Zim’s collects your personal information with the sole intent to better serve you.
We do not collect your personal information when you use the pay online feature on our website. When you pay online, we pass your email, account number, invoice number and amount to YourPay for payment processing.
When you request service, we collect your name, email address, city, phone number and details of the request specifically for services we hope to provide for you.
We will not use your email address to send you promotional communications without asking you. If you do find that you are receiving promotional communications from us and were not asked to receive them, you can unsubscribe by sending an email to info@sumzim.com with “unsubscribe” in the subject line.
Non-Personal Information
Summers & Zim’s uses Google Analytics, a free tool provided by Google to better understand how you use our website. The information that is collected may include the day or time that the site is accessed, whether a visitor fills out a form or what pages a visitor navigates on our website. Google collects this information using cookies.
A website cookie is a text file that is placed on a visitor’s computer to improve the website browsing experience. Cookies do not identify individuals, but can identify the machine (computer, mobile device, etc.) that a visitor uses to browse the site.
You can choose not to accept cookies at any time in the preferences of your web browser. You can also learn more about Google Analytics, and how to opt-out of Google collecting your information at http://www.google.com/analytics/learn/privacy.html
Information We Share
When you use our pay online service, we send your email, account number, invoice number and amount to FirstData for payment processing. Otherwise, we do not share your personal information with individuals, companies or organizations outside of Summers & Zim’s without your consent, or unless there arises a legal obligation to do so.
More Information
If you have any comments or questions about the information in this privacy statement, you may email us at info@sumzim.com or call us at (610) 593-5129.
Why Choose Summers & Zim’s
Why should you trust the plumbing professionals at Summers & Zim’s for all your residential plumbing and HVAC needs? At Summers & Zim’s, we pride ourselves on our good natured disposition, unmatched plumbing and HVAC experience paired with numerous certifications and focus on providing our customers with exceptional service and personalized plumbing and HVAC repair and installation solutions. We’re proud to be certified by the Master Plumbing License, North American Technician Excellence, Inc. and the Environmental Protection Agency.
With our dedication to our customers, we also ensure consistent quality and satisfaction with our one-of-a-kind 5 Point Guarantee:
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Design Guarantee
For all of our repairs and installations, we guarantee it will perform as intended. If it’s not what you expected, we’ll make adjustments or replacements at no extra cost.
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No Lemons Guarantee
If you have a recent plumbing fixture installed and a piece of it fails to perform reliably, we’ll install a new one at no additional cost.
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$500 No Frustration Guarantee
If your new plumbing installation does not perform as promised or expected within the first two years, we’ll pay you $500 for the inconvenience.
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Home Protection Guarantee
While working in your home, if our team accidentally damages any part of your home, we will cover any repair or replacement costs.
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100% Money Back Guarantee
If your new system installation does not meet your needs or expectations, we’ll remove the item and return 100 percent of your investment.