Staff Spotlight: JoAnn McElhany

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JoAnn McElhany is the friendly voice that our customers enjoy speaking with when calling our office. In addition to filling her responsibilities as Service Manager, where she handles technician scheduling, orders, parts, deals, warranties and customer relations. JoAnn also ensures that employees and their families are well-informed and taken care of. She often acts as a second mother to our staff when we have injuries or need advice.

JoAnn has been the voice of Summers & Zim’s for the past 31 years, and countless customers know her by name and ask to talk to her every time they call. Our longtime customers know they can always speak to JoAnn if they need something, especially when it comes to plumbing, air conditioning, heating or any of the other services that Summers & Zim’s provides. She is the first one in the office in the morning and the last to leave every night.

JoAnn is an important member of the Summers & Zim’s family, and members of her own family work here too. Her daughter Monica works here as a Project Coordinator, and her husband Steve is a subcontractor for us as well. When she’s not at work, JoAnn enjoys spending time with her grandchildren and loves animals.

There’s a good chance you’ll hear JoAnn’s voice the next time you call. So if you need any help with your plumbing, air conditioning, heating or a home emergency, give us a call at (610) 593-5129. JoAnn is looking forward to helping you.

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“Love & trust your company, techs and work. Had always recommended you to others. You have always been there for me when a problem would arise. It almost feels like I’m family.”

S.M. – East Fallowfield, PA.

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