Staff Spotlight: JoAnn McElhany

Staff Spotlight: JoAnn McElhany

JoAnn McElhany is the friendly voice that our customers enjoy speaking with when calling our office. In addition to filling her responsibilities as Service Manager, where she handles technician scheduling, orders, parts, deals, warranties and customer relations. JoAnn also ensures that employees and their families are well-informed and taken care of. She often acts as a second mother to our staff when we have injuries or need advice.

JoAnn has been the voice of Summers & Zim’s for the past 31 years, and countless customers know her by name and ask to talk to her every time they call. Our longtime customers know they can always speak to JoAnn if they need something, especially when it comes to plumbing, air conditioning, heating or any of the other services that Summers & Zim’s provides. She is the first one in the office in the morning and the last to leave every night.

JoAnn is an important member of the Summers & Zim’s family, and members of her own family work here too. Her daughter Monica works here as a Project Coordinator, and her husband Steve is a subcontractor for us as well. When she’s not at work, JoAnn enjoys spending time with her grandchildren and loves animals.

There’s a good chance you’ll hear JoAnn’s voice the next time you call. So if you need any help with your plumbing, air conditioning, heating or a home emergency, give us a call at (610) 593-5129. JoAnn is looking forward to helping you.

Why Choose Summers & Zim’s

Why should you trust the plumbing professionals at Summers & Zim’s for all your residential plumbing needs? At Summers & Zim’s, we pride ourselves on our good natured disposition, unmatched plumbing experience paired with numerous certifications and focus on providing our customers with exceptional service and personalized plumbing repair and installation solutions. We’re proud to be certified by the Master Plumbing License, North American Technician Excellence, Inc. and the Environmental Protection Agency.

With our dedication to our customers, we also ensure consistent quality and satisfaction with our one-of-a-kind 5 Point Guarantee:

5-Point Guarantee

  • Design Guarantee

    For all of our repairs and installations, we guarantee it will perform as intended. If it’s not what you expected, we’ll make adjustments or replacements at no extra cost.

  • No Lemons Guarantee

    If you have a recent plumbing fixture installed and a piece of it fails to perform reliably, we’ll install a new one at no additional cost.

  • $500 No Frustration Guarantee

    If your new plumbing installation does not perform as promised or expected within the first two years, we’ll pay you $500 for the inconvenience.

  • Home Protection Guarantee

    While working in your home, if our team accidentally damages any part of your home, we will cover any repair or replacement costs.

  • 100% Money Back Guarantee

    If your new system installation does not meet your needs or expectations, we’ll remove the item and return 100 percent of your investment.