At Summers & Zim’s, we have been proudly serving this part of Pennsylvania since 1930, delivering preventative home maintenance and repair that area homeowners value and need. But delivering quality service isn’t enough to keep a business going for more than 80 years.
We’ve been able to serve area homeowners because we focus on going above and beyond in creating deeply satisfying customer experiences. How do we do it? By following each point of our 5-Point Guarantee.
Our Promises to You
Our 5-Point Guarantee delivers promises to our customers, including:
1. Design Guarantee
When we recommend and design a system for your home, whether it’s a heating, cooling or plumbing system, we guarantee that it will perform as intended. If for any reason the recommended and designed solution is not the right fit for your home, we’ll make the needed adjustments and replacements at no extra cost to you.
2. No Lemons Guarantee
When you invest in a plumbing, heating or cooling system for your home, it often involves a significant investment. You shouldn’t have to worry about that investment going bust, which is why we offer our No-Lemons Guarantee.
What does that mean? It means that if a cast iron section of your boiler fails in the first 10 years, we will install a completely new boiler. It means that, should the tank on your hot water heater fail in the first six years, we will install a new one. And it means that if your well pump fails within the first five years, we will install a new pump.
3. $500 No Frustration Guarantee
There’s nothing more frustrating or infuriating than when a new system fails, leaving you without heating, cooling, hot water or another home convenience that you depend on. That’s why we offer our $500 No-Frustration Guarantee. This is a plumbing, cooling and heating system money-back guarantee.
It means that if your system breaks down during the first two years and leaves you without water (well pump), hot water (water heater), or heat (boiler), for 24 hours, we will pay you $500 for the inconvenience.
4. Home Protection Guarantee
Most plumbing work guarantees and heating system service guarantees address parts and labor. But our Home Protection Guarantee goes a step further, providing protection for your entire home. All carpeting, walls, floors, furniture and door frames are fully protected. Any accidentally damaged property will be replaced or repaired.
Our technicians also wear protective shoe covers and use hall runners on appropriate work and in appropriate traffic areas.
5. 100% Money Back Guarantee
Our heating and AC service guarantee and our plumbing work guarantees include a 100% Money-Back Guarantee. If your system does not meet your expectations, we will remove it and return 100% of your investment — no questions asked.
Get the Services You Need for Your Home
What type of service do you need for your home? No matter what you need, know that you’ll always enjoy the backing and assurance of our 5-Point Guarantee.
Contact us today for heating, cooling or plumbing service at your home.