You may have heard our radio commercials that mention how Summers & Zim’s technicians are “the good natured guys.” We started using this phrase to describe our service after a customer said it to us. Now customers throughout Chester and Lancaster Counties are saying, “You’re the good natured guys,” when our technicians show up to do a repair, service or emergency call. Each of us tries to live up to that claim and we want to know how we’re doing. So we’re asking you to go on to our website immediately after we’ve been to your home and click on the Contact Us link to tell us how good natured the tech was for you.