Technician Spotlight: Troy Brown

Technician Spotlight: Troy Brown

Troy Brown has worked at Summers & Zim’s for over a decade, and has the distinction of the most experience in different positions within the company.

Troy started in sales, and then transitioned to the field where he worked in the installation department, installing furnaces, air conditioners and anything in between. He then moved into the office and led the Service Membership department, becoming the assistant to the Service Manager. Many of our customers became familiar with his voice when they called with problems that needed solved.

You would think that moving through that many positions would be enough, but Troy didn’t stop there. He’s now back in the installation department helping to lead one of our specialty task forces with the Aeroseal process, which is a computer guided duct sealing system aimed at making your home more efficient.

One thing is for certain, if you want to know something about Summers & Zim’s, Troy is the guy with the answers!

Why Choose Summers & Zim’s

Why should you trust the plumbing professionals at Summers & Zim’s for all your residential plumbing needs? At Summers & Zim’s, we pride ourselves on our good natured disposition, unmatched plumbing experience paired with numerous certifications and focus on providing our customers with exceptional service and personalized plumbing repair and installation solutions. We’re proud to be certified by the Master Plumbing License, North American Technician Excellence, Inc. and the Environmental Protection Agency.

With our dedication to our customers, we also ensure consistent quality and satisfaction with our one-of-a-kind 5 Point Guarantee:

5-Point Guarantee

  • Design Guarantee

    For all of our repairs and installations, we guarantee it will perform as intended. If it’s not what you expected, we’ll make adjustments or replacements at no extra cost.

  • No Lemons Guarantee

    If you have a recent plumbing fixture installed and a piece of it fails to perform reliably, we’ll install a new one at no additional cost.

  • $500 No Frustration Guarantee

    If your new plumbing installation does not perform as promised or expected within the first two years, we’ll pay you $500 for the inconvenience.

  • Home Protection Guarantee

    While working in your home, if our team accidentally damages any part of your home, we will cover any repair or replacement costs.

  • 100% Money Back Guarantee

    If your new system installation does not meet your needs or expectations, we’ll remove the item and return 100 percent of your investment.