What to Expect From a Trustworthy HVAC Technician

What to Expect From a Trustworthy HVAC Technician

You’d prefer to never have need of an HVAC technician, but when you do need one, you want to know you’re getting one you can trust. You want an HVAC technician who is licensed and certified to work on your system and one you know will provide the service they promise at a fair price.

An unlicensed, untrustworthy HVAC technician is certainly not going to announce that fact to you, but you’ll find out when that technician reneges on any heating system service guarantees they offer when their work fails to fix your system, if they offer any guarantee at all.

You’re probably no expert on the inner workings of heating or air conditioning systems, which is why you’re at the mercy of the HVAC technician you hire. And the truth is, when you really need your heating or air conditioning fixed, you may be at a point of desperation where you’re vulnerable and easily taken advantage of — another reason why it’s so important to have an HVAC company you know you can trust, and who’s at the ready when you have a problem.

An untrustworthy HVAC technician who does shoddy work and overcharges you can be disastrous. It can be damaging financially, and if your system fails again at an inopportune time and your HVAC technician isn’t willing or able to come back and fix it, it can have more serious consequences. A trustworthy HVAC technician is a must.

Traits of Trustworthy HVAC Technicians

So, when you’re looking for a trustworthy HVAC technician, what are you looking for? Well, naturally, you’re looking for an HVAC service provider who is certified and licensed in their state. But you’ll also want to look for one with years of experience. Untrustworthy HVAC technicians usually don’t last very long in the business, so the more years of experience a provider of HVAC services has under their belt, the more trustworthy they’re likely to be.

Also, keep an eye out for companies that offer a Heating and AC service plan membership. An HVAC service plan membership that offers priority service and discounts tells you that HVAC company is interested in customer loyalty — something that untrustworthy HVAC technicians don’t even consider.

By that same token, keep an eye out for heating system money-back guarantees or an AC service guarantee. Guarantees are a sign that your HVAC technician is willing to stand behind their work, and thus is another indicator of trustworthiness.

How HVAC Technicians Become Trustworthy HVAC Technicians

Becoming a trustworthy HVAC technician is about more than just having the necessary licenses and certifications, although that’s obviously an important element! A good HVAC technician knows that it takes work to become a trusted name in HVAC repair. It requires years of doing the most skilled, reliable work and providing the very highest level of customer service —service that brings customers back time after time when they need HVAC help.

For example, the good-natured guys at Summers & Zim’s have been performing plumbing, heating and air conditioning service for decades, with a singular mission of capturing the hearts of our customers for life. It’s the reason all the work we do is covered by the Summers & Zim’s 5-Point Guarantee, and why we have great Heating Service Membership plans for our most loyal customers.

In fact, because everyone’s HVAC needs are different, Summers & Zim’s offers a variety of membership plans to suit your budget and anticipated HVAC requirements. We know that when your heating or cooling system fails, it doesn’t do so according to your or anyone else’s schedule. That’s why we offer 24/7 Emergency Service in the Chester County and Lancaster County areas, as well as throughout the region. You won’t get stuck out in the cold if your system goes down.

For less urgent matters, Summers & Zim’s offers online scheduling and online pay options to maximize your convenience when it comes to your HVAC service. We’re less concerned with maximizing profits and far more interested in building quality relationships and being known as an HVAC repair company you can count on whenever you need us.

If you have any problem with your heating or cooling system, the trained and good-natured guys at Summers & Zim’s are ready to help you out. Contact us today to schedule an appointment, or call (610) 593-5129 if you need emergency service now.

Why Choose Summers & Zim’s

Why should you trust the plumbing professionals at Summers & Zim’s for all your residential plumbing needs? At Summers & Zim’s, we pride ourselves on our good natured disposition, unmatched plumbing experience paired with numerous certifications and focus on providing our customers with exceptional service and personalized plumbing repair and installation solutions. We’re proud to be certified by the Master Plumbing License, North American Technician Excellence, Inc. and the Environmental Protection Agency.

With our dedication to our customers, we also ensure consistent quality and satisfaction with our one-of-a-kind 5 Point Guarantee:

5-Point Guarantee

  • Design Guarantee

    For all of our repairs and installations, we guarantee it will perform as intended. If it’s not what you expected, we’ll make adjustments or replacements at no extra cost.

  • No Lemons Guarantee

    If you have a recent plumbing fixture installed and a piece of it fails to perform reliably, we’ll install a new one at no additional cost.

  • $500 No Frustration Guarantee

    If your new plumbing installation does not perform as promised or expected within the first two years, we’ll pay you $500 for the inconvenience.

  • Home Protection Guarantee

    While working in your home, if our team accidentally damages any part of your home, we will cover any repair or replacement costs.

  • 100% Money Back Guarantee

    If your new system installation does not meet your needs or expectations, we’ll remove the item and return 100 percent of your investment.