Biggest Consumer Complaints about Plumbers

Home » Blog » Biggest Consumer Complaints about Plumbers

What makes consumers unhappy with their plumbers? At the top of the list are:

  1. Not showing up when they said they would be there.
  2. Installing no-name products but charging top-brand prices.
  3. Concerns that unnecessary work was done to inflate the amount charged.

At Summers & Zim’s we make sure that none of these things ever happen to our customers. We confirm our appointment times and guarantee we arrive on time. We install only the most reputable, reliable quality brands and tell you what they are in our up-front quotes. And, we do a thorough review with our customers of what needs fixed and why before we start the work. It’s all part of our customer satisfaction guarantee.

Looking for a Free Estimate?

    Folds of Honor

    Summers & Zim’s supports Folds of Honor, providing educational scholarships to spouses and children of America’s fallen and disabled service-members.

    Folds of Honor Donate Today

    Featured Review

    “Love & trust your company, techs and work. Had always recommended you to others. You have always been there for me when a problem would arise. It almost feels like I’m family.”

    S.M. – East Fallowfield, PA.

    Read All Reviews

    Become a Service Member

    Service members get priority service and enjoy a discount on repair services.

    Become a Member

    Schedule Service

    Call (610) 593-5129 for emergency service, or submit a service request on our online scheduling page.