What Consumers Want in an HVAC Provider

It used to be that all consumers cared about when they called their heating/cooling company was that someone answers the phone and gets there as soon as possible. Of course that is still most important to consumers. What has changed, however, is that consumers now want HVAC providers who are trained in being home comfort experts. More than 35 million homeowners are unhappy with their ability to maintain reliable comfort levels in their homes. As the Baby Boomers get older, their concern with long-term comfort and efficient heating/cooling systems increases. At Summers & Zim’s, we stay on top of the new technologies, provide our technicians with continued industry training and experience with new technologies, and participate in national organizations serving the HVAC industry to be at the cutting edge of trends and consumer needs. It’s all part of the behind-the-scenes things we do to guarantee home comfort for our customers.