What Consumers Want in an HVAC Provider

What Consumers Want in an HVAC Provider

It used to be that all consumers cared about when they called their heating/cooling company was that someone answers the phone and gets there as soon as possible. Of course that is still most important to consumers. What has changed, however, is that consumers now want HVAC providers who are trained in being home comfort experts. More than 35 million homeowners are unhappy with their ability to maintain reliable comfort levels in their homes. As the Baby Boomers get older, their concern with long-term comfort and efficient heating/cooling systems increases. At Summers & Zim’s, we stay on top of the new technologies, provide our technicians with continued industry training and experience with new technologies, and participate in national organizations serving the HVAC industry to be at the cutting edge of trends and consumer needs. It’s all part of the behind-the-scenes things we do to guarantee home comfort for our customers.

Why Choose Summers & Zim’s

Why should you trust the plumbing professionals at Summers & Zim’s for all your residential plumbing needs? At Summers & Zim’s, we pride ourselves on our good natured disposition, unmatched plumbing experience paired with numerous certifications and focus on providing our customers with exceptional service and personalized plumbing repair and installation solutions. We’re proud to be certified by the Master Plumbing License, North American Technician Excellence, Inc. and the Environmental Protection Agency.

With our dedication to our customers, we also ensure consistent quality and satisfaction with our one-of-a-kind 5 Point Guarantee:

5-Point Guarantee

  • Design Guarantee

    For all of our repairs and installations, we guarantee it will perform as intended. If it’s not what you expected, we’ll make adjustments or replacements at no extra cost.

  • No Lemons Guarantee

    If you have a recent plumbing fixture installed and a piece of it fails to perform reliably, we’ll install a new one at no additional cost.

  • $500 No Frustration Guarantee

    If your new plumbing installation does not perform as promised or expected within the first two years, we’ll pay you $500 for the inconvenience.

  • Home Protection Guarantee

    While working in your home, if our team accidentally damages any part of your home, we will cover any repair or replacement costs.

  • 100% Money Back Guarantee

    If your new system installation does not meet your needs or expectations, we’ll remove the item and return 100 percent of your investment.